Contact
Talk to the people who build Nouva
Every address below reaches the team that builds and runs the app. A person reads what you send and replies — there is no ticket queue and no bot in front of it.
Where to write
Support & app issues
Something is not working, or a question about your account, your wardrobe or billing.
within 2 working days
Partnerships & brand enquiries
Affiliate networks, retailers and brands who want to work with Nouva.
within 2 working days
Press
Interviews, product information and brand assets.
within 2 working days
Privacy & data requests
Access, correction or deletion of your data, and data-protection questions.
within 2 working days
We aim to reply to every message within 2 working days. Nouva is a mobile app, so support answers arrive fastest when you tell us the email on your account and which phone you are using.
More about who we are, how Nouva is funded and how recommendations are ranked is on the about page.